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Tech SupportThe DVAA website is hosted on the ClubExpress platform.  As such, free technical support is never more than a quick email or phone call away. 

If you need a password reset or experience technical difficulties while using the site (i.e. connection problems, browser issues, missing or broken functionality, etc.) or if you simply feel stuck, please feel free to contact  ClubExpress at support@clubexpress.com or 1-866-457-2582, 7:30am to 6:00pm Central Time, Monday-Friday.  Their operators are US-based and ready to help.

Another way to go is to check out the extensive User Manual.

One important thing to note is although the ClubExpress folks are there to help they can't help with everything.  If you have an issue with the website content, would like to see changes to the overall website design or have any DVAA-specific questions, please feel free to email website@dvaa.org.

SPECIAL NOTE FOR DVAA WEBSITE CO-ADMINS: ClubExpress offers comprehensive set of resources to help you.  The Admin Manual is particularly helpful, as are the 60+ videos which are focused on almost every aspect of website configuration and management.  A bit of advice, though: don't feel like you have try and solve problems on your own before reaching out to support, but rather take the opposite tack and call support often and early.